Returns & Exchanges
We want you to be completely satisfied with your Club L London purchase, which is why we offer a 14-day return period for all items in their original, unworn condition with tags attached. Please note that certain items like earrings and swimwear are non-returnable for hygiene reasons.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are still attached to the garments.
- 3.Label and Ship
Generate your prepaid return shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 10 business days.